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Business Applications

CRM and ERP solutions to address industry-specific business challenges.

Enterprise Resource Planning

Digitech Services has provided mission-critical Enterprise Resource Planning (ERP) software implementation to the ERP maintenance services in Apparel, Retail, Manufacturing, Education, and Professional Services industry segments.

We deliver business and technology innovation by using a cross-functional, workshop-driven methodology to leverage industry best practices and academic research excellence, and has supported large and complex enterprise systems for extended periods by designing efficient, low-risk processes for software support, maintenance and enhancement.

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Technical Capabilities

Our ERP services range from managing the ERP system, upgrades, migrations, configurations, implementation, maintenance and support and security related services.

Digitech Services has an adequate experience of implementing ERP rollouts for many prestigious customers and has developed mature processes that would benefit to minimize the learning curve and communication gaps, and it enables us to deliver upon seamless ERP rollouts and upgrades which meets our client’s business and technical requirements.

People Capabilities

Digitech Services has a large team of competent professionals to serve its customers that includes more than 200 professional developers alone. We have deep experience of developing large and complex enterprise resource planning software solutions in outsource delivery model. Most of our professionals are certified in the latest tools and technologies including a number of certifications around Microsoft and Oracle platforms.

Customer Relationship Management

Increasing revenues and winning customer satisfaction are two holy grails of every business. Quality front-office operations (Sales, Marketing and Customer Service) not only lead to growth and profitability, it also results in attracting, retaining and delighting more customers. CRM (Customer Relationship Management) makes the customer THE ‘center’ of enterprise’s processes, workflows and activities. A customer-centric organization enjoys strong customer relationships, makes more informed and better decisions based on real-time sales & marketing data and create a customer experience that will lead to phenomenal topline growth.
Our strategic consulting, CRM implementation, deployment and training solutions help companies rapidly re-engineer front-office processes and technologies to engage more customers and drive better sales results. Digitech Services has CRM expertise of configuring, implementing, customizing and supporting the leading CRM technologies.

CRM Services:

  • Strategic Consulting
  • Implementation & Customization
  • Data Migration Services
  • CRM Product Upgrade
  • CRM Support and Enhancements
  • CRM Add-ons

CRM Technologies:

  • Microsoft Dynamics CRM
  • Salesforce.com