Client Problem Statement

A global ATM manufacturer sought to innovate its core business platform, promote new revenue streams, and enable third parties to deliver new services to its existing clients while collecting tolls on these services. The client faced challenges in improving time to market, increasing agility, and implementing common application architectures and reusable services to support these goals. They needed a comprehensive strategy to transition to a SaaS model and enhance their service delivery framework.

Digitech and Their Solution

Digitech Services developed a cloud strategy and roadmap driven by business objectives and a readiness assessment for the global ATM manufacturer. The team conducted a thorough PaaS and IaaS vendor evaluation, performed a gap analysis for SaaS-enablement, and designed an implementation architecture for the client's service delivery framework. This included a high-volume proof of concept (POC) and benchmarking to ensure feasibility. Digitech also program-managed the implementation, resulting in the accelerated launch of the client's business innovation initiative by six months. The solution delivered a new partner delivery channel through a client-based Everything-as-a-Service (XaaS) cloud reference architecture, redesigned five applications into cloud services, and built foundational shared PaaS services with 50,000 lines of optimized code. This comprehensive approach significantly improved the client's agility and ability to bring new services to market.